The 4 C's of social media - collaboration, conversation, communication and content creation are all focused on to varying degrees during the Library Minute videos.
In Study Spaces – the introductory video, the mood created is upbeat and chatty. The question is asked “How do you like to study” ? with the answer quickly being that the library has varied learning spaces that should accommodate different learning styles. This clip particularly relates to community and conversation.
The Social - aims to share new resources and new services. The question posed is “We want to know what you want” Options are suggested that users can implement such as in person, Face book, twitter and a suggestion box. This aims to develop conversation, community and co-creation of content and resources. It also allows for a variety of methods to do this, thus seeking to appeal to a variety of users.
Academic articles and Meet your subject librarian – both these provide more practical information, but still include short You tube clips that are humorous to add variety to necessary information. Again the user is invited to contact the library in person, phone or email. The emphasis is clearly on maintaining conversation, collaboration, community and content creation.
Books – how to find them – again provide practical information as do the podcasts and alerts.
The podcasts are listed and are easy to access and alerts also provide easy to access current updates on opening hours through to database alerts.
All of these are aimed at assisting users to optimally navigate and utilise their time with ASU library. Because so many options are available for communication needs and suggestions, the library ensures that the 4 C’s of Web 2.0 library are being developed.
REFERENCE
ASU Library Channel (Arizona State Library) http: //www.youtube.com/user/librarychannel
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